Albany Technical College has appointed Credentials, Inc. as the designated agent for processing and sending all official printed and electronic transcripts. We no longer accept transcript orders via mail, fax, or email. Please follow the steps below to place your transcript order online. If you are unable placing an order over the internet, you may call Credentials Inc. at 847-716-3005 to place your transcript request by phone. There is an additional operator surcharge for placing orders over the telephone. Transcripts cannot be issued to students with financial obligations to the college.

Transcript Request Fee:

The Transcript Request Fee is $7.50 per transcript.


TRANSCRIPT REQUEST METHOD #1 Quickest Method  -- Log-in Required

Log-in to your MyTitans Bannerweb portal

You may prefer to use this method if you are a current or former student of Albany Technical College, who is or were enrolled in a college credit program of study, and if you began your program After 1993.  This is the quickest method because the system identifies who you are through your student account.

Instructions:

  1. Login to BannerWeb
  2. Enter Secure Area: User Name: SSN or Student ID – And- Default Pin is Date of Birth MMDDYY format
  3. Click on Student Services & Financial Aid
  4. Click on Student Records
  5. Order Official Transcript

TRANSCRIPT REQUEST METHOD #2 No Log-in Required

If you attended BEFORE 1993 or you are unable to log-in to your student Bannerweb portal, Simply Click on the TranscriptsPlus icon below and Click “Begin Order”.

TranscriptsPlus - Services provided by Credential Solutions

Check the Status of a Transcript Request:

  • By Email: You will receive email notices about your status. Check your email for updates
  • By Text Messaging: Notifications are sent via text if you entered your cell phone # on your request
  • By Phone: Call the TranscriptsPlus Customer Service at 847-716-3005
  • Online: credentials-inc.com Click on “Offerings” > Click on “Check Order Status”


To Print an Unofficial Transcript (Current Students & Alumni 1993 - Present)

  1. Login to BannerWeb
  2. Enter Secure Area: User Name: SSN or Student ID – And- Default Pin is Date of Birth MMDDYY format
  3. Click on Student Services & Financial Aid
  4. Click on Student Records
  5. Click on Academic Transcript
  6. Click Submit

To Reset Your Bannerweb Pin

If you have changed and/or forgotten your Bannerweb log-in pin number, you may reset it using the instructions below:

  1. Click here to access Banner Web
  2. Enter Secure Area
  3. Username: Social Security# or Student ID#
  4. Click on Forgot Pin
  5. Answer your Security Question (Please note that your answer is case sensitive)

GED® Transcripts

THE GED® TRANSCRIPT/DIPLOMA REQUEST PROCESS IS NOW ONLINE!

 The Georgia GED® Testing Program is now offering a faster way to submit a request for official GED® transcripts & duplicate GED® diplomas. It's as easy as 123.........

Simply go to www.tcsg.edu:

  • Click the "GED®" tab
  • Click "Request Official Transcripts and Diplomas"
  • Complete and submit the "Online Request Form"
  • Next Day delivery is also available for an additional fee.

Questions? Contact us at (800) 94 MY GED or (404) 679-1645


Transcript Request Online Order Assistance

If you do not see any example listed below to assist you with the online ordering transcript process, please contact Transcripts Plus Customer Service directly at 847-716-3005.

Student Information:

If you log in through your Bannerweb, all of this information will be pre-filled in for you. If not, manually enter your information on this page.   

  • Have you Forgotten your Student ID#? You may use your SSN# instead
  • Have you Forgotten your Dates of Attendance? Attendance can be estimated – you will not have to enter in the exact dates in order for your request to be processed.

Student Information Example:

Transcript Request Online Order Assistance: Student Information Page 1
Transcript Request Online Order Assistance: Student Information Page 2

Order Options:

This page allows you the option to choose when to have your request sent.

Order Options Example:

Transcript Request Online Order Assistance: Order options
 

Recipients:

This is the page where you select who will receive your transcript.

Recipients Example:

Transcript Request Online Order Assistance: Receipents
 
  1. Transcript Going to a School?
    1. “Search Recipient Table” - Choose this option to locate your school of choice.
    2. Pick the State of the school and Type in the Name of the school
    3. Delivery Option : You may have an option to choose PDF or MAIL
      1. PDF – Electronic Transcript – Can be delivered to the school in a few hours
      2. MAIL – Will be mailed out the same day as processed
     
  2. Transcript Sent To You?
    1. “Myself” - Choose this option:
    2. Confirm your Mailing Address
    3. Delivery Option : You may have an option to choose PDF or MAIL
      1. PDF – Electronic Transcript – Can be sent to you electronically if you need to upload your transcript
        1. Enter your email address and confirm it
      2. MAIL – Will be printed and mailed to you directly.
  3. Sending to an Application Service?
    1. “Select an Application Service” - If you are sending your transcript to a Certifying Board for licensing purposes, ex. Georgia Professional Standards Commission (Teaching Certification) or AAMA American Association of Medical Assistants, etc.
     
  4. Using a Direct Access Code?
    1. Direct Access Code Lookup - Choose this option if you were given a 7-character Direct Access Code
     
  5. Sending transcripts to an Employer, Military Recruiter, Scholarship Board, etc. ?
    1. “Enter Recipient Manually” - Choose this option if you are wanting to send your transcript directly To a Military Recruiter, Potential/Current Employer, Scholarship Board, etc.
    2. Enter the Recipients Type
    3. Enter the Recipients Address
    4. Delivery Option : You may have an option to choose PDF or MAIL
      1. PDF – Electronic Transcript – Can be delivered directly to them within a few hours
      2. MAIL – Will be mailed out the same day as processed