Dougherty County Campus
1704 S. Slappey Blvd.
Albany, Ga. 31701
229-430-3500 main phone
229-430-6180 main fax
877-261-3113 toll-free number
Randolph County Campus
Learning Center
HWY 82 East
Cuthbert, GA 39840

Titan Help Desk
Do you need help with your Bannerweb, Email, OKTA, or Blackboard account? GO HERE

The Albany Technical College Titan Help Desk, a sub-branch of Academic Affairs Academic Technology Services, is conveniently located in several places across campus with Prosperity Hall 109 serving as our main location. The Titan Help Desk is the front line for technical and client service for students and faculty of the College. We are dedicated to providing customer service and resolving issues in a timely and effective manner. The goal of our help desk is to act as a single focal point for problem resolutions.

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid Albany Technical College student or faculty email address is required to submit a ticket.

Department Phone Fax E-Mail
Admissions 229-430-3520 229-461-4155
Financial Aid 229-430-6157 229-461-4152
Human Resources 229-430-1702 229-430-2860
Public Relations 229-430-3816
Campus Police 229-430-3095
Web Site Content Manager 229-430-1701
Intranet (CAESAR) 229-430-6595 229-430-3594
Evening Administrator 229-430-3577 229-430-2853
Title I & Title IX 229-430-6597 229-430-2860
Title VI 229-430-3511 229-430-2853
ADA/Sect. 504 229-430-2854 229-430-6180
TDD Relay Service Only (Telecommunications Device for the Deaf) 1-800-255-0056
Text Telephone (Converts text messages into speech & vice versa) 1-800-255-0135
Business Office 229-430-3057 229-430-5115

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