Job Description & Responsibilities:
Position Summary ***Fully remote position. Work anywhere in the U.S.*** Responsible for provision of telephone-based assessment, triage, consultation, counseling and informational services, delivered in a call center environment using a variety of advanced clinical assessments, motivational Interviewing and solution focused/short-term problem resolution. Provides risk, substance abuse and mental health assessments to develop immediate action/safety plans based on level of urgency. Has an understanding of various levels of care (mental health and substance use) to aid in appropriate recommendation of care based on the assessment of need. Has an excellent ability to join with and collaborate with a member to understand their needs and be in alignment with the member’s theory of change. Provides information to members regarding mental health, substance abuse, community treatment, and related mental health programs to assist members with linkage to resources to aid in the alleviation of stressors. Collaborates with team of professionals in a way that supports a positive clinical outcome and continuity of care for all members. Requires use of multitasking skills to type/document while also using other tools to assist with call handing while speaking with members. Position protects the confidentiality of member information and adheres to enterprise, EAP policies regarding confidentiality. Position maintains accurate and complete documentation of required information that meets risk management and regulatory requirements. Position maintains current independent behavioral health license in good standing in the state where they reside, seeking professional development and meeting all state licensure requirements.
Qualifications
Valid unrestricted independent professional behavioral health clinical license to practice per state regulations in the state they reside in/ one or more or equivalent is required: LPC, LPCC, LMFT, LCSW, LCPC, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist. 1+ years of EAP, Behavioral Health or Social Services experience. 1+ years of crisis intervention skills . 24x7x365 call center coverage needed, holiday coverage may be required. Master’s Degree in behavioral health counseling profession.
How To Apply:
Salary:
$54,095.00 - $155,538.00
Contact:
Employer: CVS Health
Location: REMOTE
Link: https://jobs.cvshealth.com/us/en/job/R0739557/Clinical-Counselor-Employee-Assistance-Program