Job Description & Responsibilities: Primary Responsibilities: Technical Assistance: Provide swift and effective support for incoming queries and issues related to computer systems, software, and hardware. Customer Interaction: Respond to queries in person, over the phone, or via email, guiding customers through problem-solving processes. Training: Write training documents and train computer users, enhancing their tech skills. System Maintenance: Maintain daily performance of...
IT Help Desk Technician Tiers 1-3
Posted on Jan 30, 2026