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Job Description & Responsibilities: Customer Service Representatives responds to customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Manage a high volume of inbound and outbound calls and other customer contacts in a timely and professional manner. Address and resolve customer complaints and inquiries regarding billing statements, payments, and account adjustments. Contact customers with overdue accounts to solicit payment or...

Job Description & Responsibilities: What you’ll be doing: Utilize hand/power tools, precision measurement tools, and electronic testing devices. Ensure safe operation of machinery, mechanical electrical, pneumatic, and hydraulic systems and components. Follow blueprints, schematics, operation manuals, manufacturer’s instructions, and engineering specifications. Troubleshoot sources of equipment problems through observation and use of precision measuring and testing...

Job Description & Responsibilities: Execute on operational processes with a high level of accuracy and efficiency as established by KPIs. Monitor and document incoming inquiries, troubleshoot issues, identify root cause and coordinate remediation. Support processes connected to internal and external systems leveraged across the ATM & Cash environment. Review profile onboarding documentation for accuracy and facilitate onboarding activities. Network within and across the value...

Job Description & Responsibilities: Unload soiled products from trucks Separate products by type Weigh soiled products and hoist/store until next process Handle reductions and/or modifications to the customer's account (either adding or removing product) Follow all safety policies, HACCP and medical guidelines Perform other duties as described by area supervisor or management Qualifications Qualifications What we’re looking for: High school education and/or GED...

Job Description & Responsibilities: Position Summary ***Fully remote position. Work anywhere in the U.S.*** Responsible for provision of telephone-based assessment, triage, consultation, counseling and informational services, delivered in a call center environment using a variety of advanced clinical assessments, motivational Interviewing and solution focused/short-term problem resolution. Provides risk, substance abuse and mental health assessments to develop immediate...

Job Description & Responsibilities: The CC (Contact Center) Service Advocate helps us meet the goal of successfully managing comprehensive care and providing an unmatched patient experience for all Oak Street Health patients. The CC Service Advocate is responsible for providing exceptional customer service by scheduling patient appointments efficiently and accurately. This role involves handling inbound and outbound calls, managing appointment schedules, and ensuring an unmatched...

Job Description & Responsibilities: Position Summary Reviews and adjudicates complex, sensitive, and/or specialized claims in accordance with plan processing guidelines. Acts as a subject matter expert by providing training, coaching, or responding to complex issues. May handle customer service inquiries and problems. Additional Responsibilities - Reviews pre-specified claims or claims that exceed specialist adjudication authority or processing expertise. - Applies medical...

Job Description & Responsibilities: This is a remote work from home role anywhere in the US with virtual training. American Health Holding, Inc (AHH) is a medical management company that is a division within Aetna/CVS Health. Founded in 1993, AHH is URAC accredited in Case Management, Disease Management and Utilization Management. AHH delivers flexible medical management services that support cost-effective quality care for members. Key Responsibilities This position consists of...

Job Description & Responsibilities: The Accounting Assistant provides accounting support to the Director of Finance. Duties will include a variety of responsible and accounting, administrative, and clerical duties. Qualifications 2-year college diploma with exposure to accounting and/or payroll or equivalent experience. Understanding of accounting and financial reporting principles and practices. Industry experience (preferred) Proficiency with Microsoft...

Job Description & Responsibilities: As a field Social Worker, you will play a vital role in the member-centered care planning process alongside the other core care team members. Your responsibilities will include: Conducting field visits to the member’s home, community locations, medical facilities, and other locations. Completing care management focused assessments. Setting member-centered goals. Identifying barriers and strategies to address them. Establishing, monitoring, and...

Job Description & Responsibilities: The Operations Supervisor directs, manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Director of Operations. Qualifications High school diploma or equivalent Two (2) or more years’ experience in an operations position in an arena, convention center, public assembly facility or similar location preferred Knowledge of set up/housekeeping...

Job Description & Responsibilities: Serve as initial client issue/request intake for all aspects of our client’s IT environments, including, but not limited to, hardware, software, networking, printing, Microsoft, and basic server support  Intake client issues/request through email and telephone, triage issues accordingly per company processes  Provide remote support to clients and serve as the first point of contact for issue reporting  Responsible for service ticket...