Job Description & Responsibilities: Take inbound calls from patients and make outbound calls to patients. Provide one call resolution to patient inquires whenever possible and perform timely follow up on inquiries requiring escalation or additional research. Follow up on all patient voicemails within 24 hours. Provide patient education regarding how to understand their Explanation of Benefits (EOB). Take payments from patients. Provide requested documentation and records....
Associate Patient Call Representative
Posted on Jul 10, 2026