Job Description & Responsibilities:
Ultimate accountability for ensuring customer satisfaction at every level. Cultivate collaborative relationships with peers and leadership in a team focused environment, always communicating effectively and displaying diplomacy. Proven ability to effectively manage and prioritize a diverse workload of assigned service tickets. Flexible, with the ability to seamlessly transition from daily operations to project actions, and vice-versa. Demonstrated ability to quickly adapt to new policies and evolving technologies within this dynamic technical environment. Adept at interpreting and adhering to guidance and Standard Operating Procedures (SOPs) provided by contract and government leadership. Proficiency in operating a diverse range of system components, including hardware, software, and mass storage technology. Capability, under supervision, to operate communications-computer systems, as well as install, implement, maintain, and optimize operating systems, disk and tape management systems, and computer operations automation software. Anticipates problems, identifies deviations and acts through resolution. Perform other duties as required.
Qualifications:
Excellent interpersonal and communication skills. One (1) year of Help Desk or Deskside Support experience. DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained upon hire. Security+ CE. Security Clearance Requirements: Secret: This position requires an active U.S. Secret Security Clearance. All clearance claims will be instantly vetted through the official federal system of record using your verified full name and SSN prior to any formal offer.
Salary:
$50k
Contact:
Employer: CompTech
Location: Albany, GA
Link: https://job-boards.greenhouse.io/comptechcomputertechnologies/jobs/5285715008