Job Description & Responsibilities:
Provide inbound customer support using a call flow guide. Help customers resolve basic technical issues. Track, document, and retrieve information in databases. Offer additional products and/or services. Deliver expert customer experiences…with a smile.
Qualifications
6+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.). 1+ year of customer service experience. Open availability. A high school diploma or GED. A quiet, distraction-free environment to work from in your home. Proficiency in fast-paced multi-tasking. Eagerness to learn new technologies. Strong computer navigation skills and PC knowledge. A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter). High Speed internet (no wireless/hotspots or satellite) and a smartphone. Must reside in the United States and have a valid U.S. address for residence.
How To Apply:
Salary:
$15/hr
Contact:
Employer: Concentrix
Location: Remote
Link: https://jobs.concentrix.com/job/tp-us-16968450/