Job Description & Responsibilities:
The purpose of this classification is to perform clerical and customer service work functions, associated with providing customers with utility services, collecting payments on delinquent utility accounts, performing analysis to assist customers with problems or questions concerning utility bills, making corrections, to ensure proper billing status associated with providing information/assistance, to utility customers, processing related documentation and performing data entry.
Qualifications
High school diploma or GED; supplemented by one (1) year related previous experience and/or training involving customer service, personal computer operations, data entry, and general office work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Typing test is required.
How To Apply:
$32,032.00 Annually
Contact:
Employer: City of Albany
Location: Albany, GA
Link: https://www.governmentjobs.com/careers/albany/jobs/4467703/customer-service-representative?pagetype=jobOpportunitiesJobs