Job Description & Responsibilities:
Greet and assist all individuals entering the treatment center. Maintain an organized waiting area. Verify patient identification and program participation. Inform patients and staff about financial status. Collect and account for patient fees, including copays, deductibles, and coinsurance. Verify insurance eligibility and authorization. Communicate insurance status to patients and assist in resolving concerns. Perform weekly and monthly insurance eligibility checks. Ensure security of clinic funds and provide financial reports. Assist patients with insurance forms. Use computer systems for daily accounting and fee collection. Complete and distribute weekly reports to relevant management. Send monthly statements if applicable. Handle third-party reimbursements (e.g., Medicaid) if needed. Perform general clerical tasks and filing. Cover reception desk during dispensing hours, answer phones, set appointments, and schedule intakes. Manage admissions and discharges in the Central Registry and submit required reports. Assist with census forms and caseload listings. Maintain and order office supplies. Run work-related errands such as mailing and bank deposits. Create and type documents as needed. Schedule patient appointments with the physician. Report job-related issues to the Program Director. Maintain chart monitoring system. Attend conferences, meetings, and training program.
Qualifications:
High school diploma or equivalent. One year of experience as a general office clerk with basic math, accounting skills, and cash handling experience. Valid driver’s license. Healthcare experience preferred. Experience in front desk, admissions, billing, and/or collections. Excellent verbal and written communication skills. Strong customer service and interpersonal communication skills. Accurate data entry and basic keyboarding skills. Ability to work independently under pressure and handle multiple tasks simultaneously. Ability to enforce fee collection policies. Basic computer/word processing skills.
Salary:
$17.00 Hourly
Contact:
Employer: Behavioral Health Group
Location: Albany, GA
Link: https://bhgrecovery.rec.pro.ukg.net/BHG1500BHLD/JobBoard/1962764c-7e93-4bc5-a605-2c1578a03506/OpportunityDetail?opportunityId=dc1ecbbd-cf44-430b-a788-fadebe703569