Job Description & Responsibilities:
Provides administrative duties to support the effective operation of the office and department. To work with send out department for all send out tests. Uses me ditech, pathology module, for printing of pathology reports, accessing surgical specimens and consultation, both in house and outside, looking up confidential patient information in the EMR. Access to the old systems such as cowpat to access old pathology cases. Scan reports in patient files. To communicate with outside offices pertaining to pathology reports, slides blocks, etc. To communicate and work in conjunction with hematology oncology pertaining to all surgical cases regarding all tests that the oncologists order for their patients. To regularly go to the morgue to re-file or pull old blocks. The pathologists have weekly tumor, chest and breast conferences and the cases must all be pulled including all pathology reports and all previous cases pertaining to each patient. To communicate and work together with the pathologist's billing company. To submit invoices to accounts payable and organize mail. PROFICIENT CLERICAL SKILLS: Acts as a clerical resource agent, assures proficient operation of department clerical activities. Ensures accurate departmental database documentation. Reviews/Interprets patient chart material (orders, prescriptions, referrals) for accurate database incorporation. Complete ordered referrals. Ensures monitoring of phone message system, including retrieval, log documentation/patient report preparation to facilitate Physician/RN review/resolution. Review phone message logs to assure resolution/facilitate patient communication, ordered referrals and appointment changes. Incorporates resolved messages to department data base. Manages/Assures efficient utilization of telephone communication. Handles large volumes of incoming phone calls. Elicits appropriate support as required. Manages Fax server. Reviews and labels all incoming fax documentation, prints diagnostics reports for Physician/RN review. Ensures accurate charge entry and reconciliation. Ensures chart maintenance including chart assembly, storage, distribution, replacement and HIPAA compliant file/medical information disposal. Performs receptionist duties independently with exceptional customer service (sign-in, chart direction).
Qualifications:
Qualifications: High School Diploma required. Associate Degree in a related field preferred. Work Experience: 1 year Health related field (hospital or Physician's office) preferred. Licenses and Certifications: Certified Patient Account Representative (CPAR) preferred.
How To Apply:
Salary:
Depending on Experience
Contact:
Employer: Phoebe Putney Health System
Location: Albany, GA
Link: https://careers.phoebehealth.com/search/jobdetails/care-command-specialist/9d5a6f31-95ef-4f3f-85ea-03b1a6a18d44