Job Description & Responsibilities:
The Customer Success Executive (CSE) is someone with entrepreneurial ambition and a passion for health and social care. This role is for a senior-level individual contributor responsible for ensuring customers and community-based organizations achieve their business objectives with Unite Us. We are looking for an expert, strategic thinker, and inspiring presenter with a knack for building trust and buy-in with deep knowledge and experience in the social services and healthcare space. This is a strategic role where building relationships with executive stakeholders, understanding customer objectives, and the ability to analyze and communicate success metrics are vital. There is an expectation to always be able to translate customer data into meaningful data narratives that further drive clients’ program goals.
Qualifications
You’re a great fit for this role if: 7+ years of professional work experience suggested 5+ years of customer success, account management, or directly related work experience preferred Demonstrated experience in managing a book of business and complex, high-value accounts Experience creating and sustaining large, complex strategic partnerships Demonstrated success with renewals and retention opportunities Medicare: 1 year of experience with Medicare Programs
Contact:
Employer: Unite Us
Location: REMOTE
Link: https://uniteus.com/our-careers/job-openings/job/?gh_jid=7993790002