Job Description & Responsibilities:
Reporting to the Supervisor, Enrollment, the Enrollment Specialist is responsible for contact with family caregivers to begin the credentialing process and ensuring all required paperwork and authorizations are received in a timely manner to efficiently move care recipients into service. This individual will work directly with family caregivers, referral partners and internal stakeholders to optimize the customer experience for new families coming into the program. This includes making recommendations on administrative and process improvements to relieve the administrative burden of referral partners and decrease the time it takes for families to gain access to Careforth services. This role will also manage relationships with external referral sources and PCP offices to enable efficient communication and document gathering.
Qualifications
2+ years customer service or intake experience, preferably in a health care environment • Strong attention to detail and experience with data integrity in a regulated environment • Strong written and verbal communication skills; bilingual skills a plus • Proficient with MS Office and demonstrated ability to work across multiple systems; Working knowledge of case management systems preferred • Able to work autonomously and as part of a larger team in a fast-paced remote environment
How To Apply:
Salary:
$38,653- $52,214
Contact:
Employer: Careforth
Location: REMOTE
Link: https://careers.careforth.com/jobs/4898?lang=en-us