Job Description & Responsibilities:
Completes sign-in of patients documenting arrival time, updating patient demographics and in-surance carrier, printing encounter and checking in patient on EMR. Gathers data for patient registration, obtains consent for treatment, collects and scans insurance and identification cards and uploads to the appropriate patients EHR. Verifies coverage and eligibility on new patients by calling third party payors. Communicates with patient about correct co-pays and deductibles with expectation of payment at the time of service. Knowledgeable of SFS process and able to explain and assists clients with application process. Updates sliding fee scale applications and/or assists patient in completion of new application and documents in off-bill comments in global alerts. Processes cancellation and no-show according to protocols. Answers incoming calls for adding or canceling appointments to provider schedules. Verifies phone number, date of birth and insurance information. Verifies and reviews next day provider schedules for errors in scheduling. Responsible for scheduling follow up appointments for patients. Responsible for generating return to work/school forms for patients. Follows walk-in policy and procedure. Prepares provider monthly manual productivity reports indicating encounters, cancellations and no-shows. Assists patients with requests for their medical records following release of medical record poli-cy and procedure. Performs other duties as assigned.
Qualifications:
High school diploma or GED. One year work experience, preferably in a medical office setting. Training specific in medical terminology, insurance requirements, customer service highly desirable.
How To Apply:
Salary:
$10.51 - $20.47 an hour
Contact:
Employer: Albany Area Primary Health Care -
Location: Albany, GA
Link: https://aaphc.org/careers/current-openings