Job Description & Responsibilities:
Manage patient accounts by accurately entering and updating patient information in the healthcare system. Schedule, reschedule, and confirm patient appointments while coordinating with healthcare providers to optimize scheduling efficiency. Answer incoming calls using headphones, addressing patient inquiries, providing information about services, and resolving concerns promptly. Verify patient insurance information and assist with billing inquiries to ensure accurate account management. Maintain strict confidentiality of patient records and comply with all healthcare regulations and organizational policies.
Qualifications:
Minimum Qualifications: High school diploma or equivalent. Proven experience in patient account management or a related administrative role within healthcare. Proficiency in computer systems and software relevant to healthcare administration. Excellent verbal and written communication skills. Ability to use headphones and manage multiple phone lines effectively. Preferred Qualifications: Associate degree or higher in healthcare administration or related field. Experience with electronic health record (EHR) systems. Familiarity with medical terminology and insurance processes. Customer service experience in a healthcare setting. Bilingual abilities to support diverse patient populations.
How To Apply:
Salary:
$15 - $20 an hour
Contact:
Employer: ALBANY AREA PRIMARY HEALTH CARE, INC.
Location: Leesburg, GA
Link: https://aaphc.org/careers/current-openings