Job Description & Responsibilities: As a 988 Crisis Counselor, you will be responsible for providing crisis intervention, emotional support, and resources to all help-seekers via telephone. A high emphasis is placed on quality assurance and efficiency for this role. Primary Duties Offers crisis-counseling services via phones with the program goal of answering 95% of calls within 20 seconds or less. Completes safety assessment, safety planning, de-escalation, and follow-up with...
988 Crisis Counselor - Remote
Posted on Jan 23, 2026