Industrial Operations Technician (IP21)  Technical Certificate of Credit


Program Description:

The Industrial Operations Technician TCC will provide an entry level pool of applicants for local manufacturing employers that will be designated “ready for hire”. Graduates will have skills that will develop manufacturing capabilities and build the technical fundamentals which will allow for accelerated growth in the work force. Upon successful completion, the candidate will have a higher base to build from than comparable new hires with no experience in a manufacturing environment. The program will provide a pool of entry level, non-exempt employees with the required fundamental qualification (work history, math capability, mechanical capability, ability to follow direction, ability to multi-task, etc.) ready for on the job manufacturing training.

Entrance date: Each semester

Program admission requirements:

Minimum Test Scores

Writing 236 Reading Comprehension 55
Arithmetic 229 Arithmetic 34

High School diploma or equivalent required for admission.

Applicant must be at least 18 years old.

Credits required for graduation: 18

Courses 18 credits
EMPL 1000

Emphasizes human relations and professional development in today's rapidly changing world that prepares students for living and working in a complex society. Topics include human relations skills, job acquisition skills and communication, job retention skills, job advancement skills, and professional image skills.

MGMT 1310

This course will provide an introduction to Six Sigma quality improvement methodology and philosophy designed to reduce product and or service failure rates to near perfection. An emphasis will be made on a disciplined, data driven approach to work toward the elimination of defects across every business area. Course blends theoretical concepts and practical ideas from proven applications of the Six Sigma methodology and will help you understand a methodical approach to problem resolution and problem prevention.

MGMT 1315

This course will introduce the student to the first two phases of the Six Sigma process which are define and measure. The material will emphasize the importance of developing a clear definition of the scope of any Six Sigma process and use the SIPOC in determining that scope, as well as the use of certain tools in that process. The course will also illustrate the use of selected tools in the measure phase of the Six Sigma process and the statistical models used in these tools.

MGMT 1320

This course will provide the necessary tools to develop data analysis techniques for a particular process. It will suggest specific methodologies for improvement utilizing the information derived from determining process capability and will offer specific techniques designed to enable the student to sustain and maintain process improvement solutions.

MGMT 1325

This course will provide the learner with an introduction to the strategies of operations management, their definition and application. Topics that will be explored are productivity, the strategy of operations management, the design of products and services, process strategy, and location and layout strategies.

IDSY 1170

This course introduces and emphasizes the basic skill necessary for mechanical maintenance personnel. Instruction is also provided in the basic physics concepts applicable to the mechanics of industrial production equipment, and the application of mechanical principles with additional emphasis on power transmission and specific mechanical components.

Click to view profile for Dr. Gary Fragé

Chair of Business Logistics Management
Manufacturing Technology Building, Room 103

Program Chair

Vice President of Institutional Effectiveness
Manufacturing Technology Center, Room 102

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