Quality Assurance Professional (QA21)  Technical Certificate of Credit


Program Description:

This program will acquaint the learner with the philosophy of Six Sigma and methodologies that will enable the student to utilize the skills to eliminate waste and improve efficiencies in the workplace. This certificate would equip individuals to function as the leader of a Six Sigma team in addition to their regular assigned duties. It will also prepare them to be able to sit for the Six Sigma Black Belt certification exam.

Entrance date: Each semester

Program admission requirements:

Minimum Test Scores

Writing 236 Reading Comprehension 55
Arithmetic 229 Arithmetic 34

High school diploma or equivalent required for admission. Must be a graduate of QA31 or hold a green belt certification in Six Sigma.

Credits required for graduation: 9

Courses 9 credits
MGMT 1340

This course will present the historical basis for Six Sigma in America business and industry. The course will blend theoretical and practical ideas from proven applications of the Six Sigma methodology, enabling the student to demonstrate the use of the basic tools and techniques of Six Sigma improvement. The relationship between Lean and Six Sigma will be evaluated as a means for the overall reduction of waste and the improvement of quality through elimination of defects in products and services.

MGMT 1350

This course will introduce the data collection, analysis and statistical tools that are necessary for use in Six Sigma projects. The student will be provided with opportunities to apply these tools as well as interpreting the results. Hypothesis testing will be emphasized in its relation to overall improvement of processes. A methodical approach to problem resolution and prevention will be provided.

MGMT 1360

This course will emphasize the tools and techniques necessary to implement change in processes to maximize ROI and to improve overall effectiveness and efficiency. Emphasis will be made on the role of control charting in maintaining changes in processes. The role of communicating the rationale and methodology of changes will be included.

Click to view profile for Dr. Gary Fragé

Chair of Business Logistics Management
Manufacturing Technology Building, Room 103

Program Chair

Vice President of Institutional Effectiveness
Manufacturing Technology Center, Room 102

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